Trading Conditions

Enjoy the best trading conditions in the industry for products including forex, metals, shares, indices, commodities and cryptocurrency!

Instrument Symbol Contract Months Margin Pip Location Increment of Change Contracts per lot Pip Value Minimum Lot Size Maximum Lot Size Currency Exchange Trading Hours (Server Time)
Germany 30 Index DE30xx Mar, Jun, Sep, Dec 1.0% 0.1 0.5 25 12.5 EUR 0.1 5 EUR EUX - EUREX 09:00-23:00
UK 100 Index UK100xx Mar, Jun, Sep, Dec 1.0% 0.01 1 10 10 GBP 0.1 5 GBP ICF - ICE FUTURES EUROPE FINANCIALS 09:00-23:00
US SPX 500 Index US500xx Mar, Jun, Sep, Dec 1.0% 0.01 0.25 50 12.5 USD 0.1 5 USD CME - CHICAGO MERCANTILE EXCHANGE 01:00-23:15, 23:30-24:00
US Tech 100 Index USTECxx Mar, Jun, Sep, Dec 1.0% 0.01 1 20 10 USD 0.1 5 USD CME - CHICAGO MERCANTILE EXCHANGE 01:00-23:15, 23:30-24:00
US Wall Street 30 Index US30xx Mar, Jun, Sep, Dec 1.0% 0.01 1 10 5 USD 0.1 5 USD CBT - CHICAGO BOARD OF TRADE 01:00-23:15, 23:30-24:00
HK Hang Seng 50 Index HK50xx Mar, Jun, Sep, Dec 1.0% 0.1 1 50 10 HKD 0.1 5 HKD HKSE-Hong Kong Stock Exchange 04:15-07:00, 08:00-11:15
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Platforms Advantages:

  • Access to the most liquid market in the world
  • 24 hours instant and stable nano-second execution
  • Tight spreads from 0.1 pips on all majors
  • Leverage up to 500:1
  • Over 55 forex pairs available
  • Up to 5 levels of Market Depth
  • No restrictions on EA and Scalping
  • Negative balance protection
  • Guaranteed no price slippage, no requotes and no rejections
  • Free VPS, MAM and PAMM accounts
  • Licensed and regulated by ASIC, BaFin, FMA, CNMV, RAK, TFG, FSC and CIMA
  • Automatic Trading Desk wherein all trades go through ECN to the market, eliminating any conflict of interest
  • Guaranteed withdrawal of funds within 48 hours
  • Pure ECN processing with direct access to over 20 Interbank trading prices including United Bank of Switzerland (UBS), JP Morgan, Citibank, Barclays, Dresdner Bank, Deutsche Bank, Morgan Stanley, Bank of America, Goldman Sachs, Currenex, FXALL and many others
  • Two-way 5 figure raw interbank price feeds
  • Complete transparency of market with only the best bid/offers being displayed
  • Award-winning MT4 & MT5 platforms recognized for excellence in technology and liquidity
  • Partial fill, MT4 Bridge (cutting edge technology)

Account Funding:

  • Bank Wire, Credit/Debit cards, Visa, MasterCard, UnionPay, Neteller, Skrill, Ngan Luong, PayTrust and more
  • Minimum deposit starting from US$50

24/5 Multilingual Support:

  • 24 hour telephone, live chat and email customer support
  • MyMultiBank account panel to managing your personal account
  • Real-time news feeds, market analysis, educational content including video tutorials
  • Trading tools to enhance customer trading experience, including MAM/PAMM, VPS hosting, Expert Advisors, FIX API and more
  • Customer support available in various languages including English, Spanish, Italian, Russian, Chinese, Malay, Vietnamese, Bahasa, Tamil, Tagalog and more

Trading Hours

The forex market is open 24 hours a day, five days a week. The below forex market hours can help traders determine the times when the major markets are active.

Forex Market Hours:

London 8am- 5pm (GMT)
New York 1pm- 10pm (GMT)
Sydney 10pm- 7am (GMT)
Tokyo 12am- 9am (GMT)

Account Base Currencies: USD, GBP, EUR, JPY, CHF, AUD, NZD, CAD

  • Minimum deposit amount is US$50
  • MultiBank MT4 platforms do not set up time zone, but apply the "Forex Market Hours”, setting 5:00 pm EST (opening hour) as 0:00 so that the charts can be presented in a standard 5 trading-day week for clients’ easier analysis.

Margin

Forex:

One standard lot= 100,000 currency units

Under leverage rate of 1:100, there is no limit for initial deposit

Margin per lot is 1,000 currency units (base currency)

Margin Recruitments:

Margin for USDJPY: USD1,000

Margin for EURUSD and other cross currency pairs: EUR 1,000 (the amount is automatically converted to USD at the exchange rate at the time of transaction)

Stop-out Level

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For accounts with leverage of 1:100, 1:200, and 1:300, when the equity slips below 10% of the required margin level, open positions would be automatically closed at opening prices from positions releasing highest margin to lowest until the margin level is reached.

For accounts with leverage of 1:400 or 1:500, when the equity slips below 100% of the required margin level, open positions would be automatically closed at opening prices from positions releasing highest margin to lowest until the margin level is reached.

* When the market is experiencing swift fluctuations, there is no guarantee about the order of stop out. Instant adjustments may be made by MultiBank according to instant market situation, clients are responsible for risks that may arise thereof. MultiBank reserves the right of final explanation concerning the order of stop out.

* Please note that when there is a hedged position in the account, instant widening of spread may cause equity change. If that leads the equity to drop into negative, Stop out will be intrigued as a result.

* Example:
An account with 1:500 leverage equates to 1:500 for forex and 1:250 for metals.
The stop out level depends on the leverage level when opening the account.

Maximum Lots per Click and Maximum Open Positions

Restricted by market depth and for risk control, Maximum Lots per Click and Maximum Open Positions are as follows

Leverage Stop-out Level Maximum Lots per Click (XAU) Maximum Lots per Click (FX) Maximum Lots per Click (CFDs) Maximum Open Positions (on all products)
100 10% 10 30 5 No limit
200 10% 10 30 5 No limit
300 10% 10 30 5 150
400 100% 10 30 5 80
500 100% 10 30 5 75

Pending Orders

Clients shall calculate the account equity when reaching the pending order price, to maintain required real-time margin for the execution of pending orders. While pending orders would be automatically cancelled if the margin level is not enough for the execution of the transaction when the price level has been reached.

Hedged Positions

Hedged-position function is available on MultiBank’s MT4 trading platforms. Customers can choose whether to open hedged-position function (long/short) when opening accounts which does not use margin.

Please be careful not to hold more than one hedged position at the same time to avoid possible risks.

Holding a hedged position does not lock the profit/loss or guarantee the position.

When the spread is widening in particular market situations, hedged positions would affect the account equity. In the case of open positions, it would further affect the rate of equity to margin, which may result in stop out in extreme situation.

For example, for one standard lot of hedged position of EURUSD, 1 point of increase in market spread would result in floating loss of USD10 in account equity.

Possible market conditions where spread widening may occur include: opening hours, closing (interest accrual) hours, news and data hours, holidays, thin market with large market entry, fluctuating market and other special market conditions. In addition, buy and sell orders of the hedged positions are accrued normally. However, MultiBank Group does not recommend hedged positions.

Order Execution

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* Quotes by MultiBank fluctuate with market conditions

* In the case of special market conditions (e.g. data, news, market opening and closing hours), there may be a gap or widening spreads in the international market. On this occasion, the trading server does not guarantee the executing price. Orders would be executed in accordance with trading conditions or spreads at the time.

* For positions open during weekends or holidays: after market closure on weekends or holidays, if the exchange rate fluctuates significantly and leaves a gap before the reopening of the market due to news, events or other factors, your orders may not be able to be executed at the pre-set stop loss price. On this occasion, orders would be executed at real-time market price, or stop-out may be executed when margin level is not maintained. In consideration of possible gaps, you need to decide whether to close your position or wait until the market opens again before the market closure.

* If any disputes shall arise regarding order execution, please feel free to contact our 24-hour online customer service or call our 24-hour hotline, our customer service staff will notify the trading desk in real time. If you are not satisfied with the result, please email our technical department with your account number, order number, result and your opinion. If you hold an open position, please close the position and appeal based on your trading intention. If the order is retained out of your will, you shall take full responsibility for profit and loss caused due to fluctuations in the market during the complaint period. MultiBank Group reserves the right of final explanation of this statement.

* If your account has not been trading for three consecutive months, it will be archived as inactive. For inactive accounts, MultiBank Group may charge a monthly maintenance fee of $60 each month.

Swap Rate

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A swap rate or ‘rollover fee’ is an interest fee that is charged when you keep a position open overnight.

Each currency pair has its own swap rates which is calculated based on one standard lot (100,000 base units) and is determined by interbank rates.

For the latest swap rates, please check the rates listed on your MT4 trading platform.

Please note that when trading spot forex, swap rates are determined two days in advance. For example, if trades are opened on Thursday, swap begins on Monday. For trades on Friday, swap begins on Tuesday.

Please also note that swap rates are tripled on Wednesdays to account for the weekend. The above is the standard structure on swap rates across the industry, however, please note that on weeks where there are holidays, the swap rate structure may be modified to account for the holiday.

Swap for currency pairs with USD as quote currency (counter currency): contract size × lots × swap (points)×minimum fluctuation (points) × days

Swap for currency pairs with non-USD as quote currency (counter currency): contract size × lots × swap (points) × minimum fluctuation (points) × days × pip value at the closure of market

Example:
For 5 decimal-quotation, buy EUR/USD at -2.2pts (swap points), sell at 0 pts If an investor opened 1 lot on Monday and closed the position on Thursday, then payable trading days for swap is 1+1+3=5

Swap is calculated as follows:
100,000 (contract size) ×1 lot×-2.2pts (swap points)×0.00001(minimum fluctuation points)×5 days=USD-11

In case of 4 decimal-quotation, the swap points is -0.22 and minimum fluctuation points is 0.0001, then the swap is the same

 

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